job Description

The Accountability, Monitoring, and Evaluation Field Facilitator play a crucial role in operationalizing accountability and monitoring functions in the assigned district. This position integrates field-level operations of monitoring and accountability, including field-level enumeration and data entry under the project monitoring framework. The role involves consolidating monitoring and accountability information at the field level for local operations and decision-making. Additionally, it includes relationship development with communities, facilitating and promoting their needs and rights, representing the community to the organization, implementing feedback and complaints systems, providing support to government/interagency coordination, and ensuring compliance with donor and international standards.

Duties and Responsibilities

Technical Programme Assistance:
-Develop monthly work plans in collaboration with the Accountability, Monitoring, and Evaluation Officer.
-Lead the implementation of complaints and response systems, ensuring smooth operation.
-Participate in baseline, mid-term, and end-of-term evaluations of programs.
-Monitor project implementation and progress using various data collection approaches.
-Compile, record, and file field-level data from monitoring tools and accountability systems.
-Provide field-level training and quality assurance for information required from other stakeholders.
-Assist with data analysis and report writing.
-Prepare informative field reports, identify shortcomings, and make relevant recommendations.
-Be aware of all other services offered in the district for referral purposes.

Collaboration:
-Immediately raise sensitive or important complaints with the District coordinator and HAE officer.
-Strategize with AM&E officers to formulate solutions to operational challenges.
-Work together with the district and ADP teams to operationalize Accountability and monitoring functions and systems.

Documentation and Reporting:
-Ensure timely preparation of weekly/monthly reports and submit them to the A, M&E Officer and Commodities Officer.
-Properly maintain documentation of project progress and impact.
-Develop and share impact and change stories.
-Document incidences and report any threatening the success of the district programs.

Knowledge and Relations Building:
-Ensure beneficiaries are treated with respect and dignity.
-Expand technical knowledge of monitoring and evaluation standards and initiatives.
-Serve as a resource person, providing best practice expertise to the district field staff.
-Convey up-to-date information and resources for minimum standards for monitoring and evaluation.
-Understand and convey the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good -Enough Guide, Sphere Standard, and WV Zimbabwe accountability guidelines.

Qualifications and Experience

-A diploma in AME, Development Studies, or another relevant field; a degree is an added advantage.
-Working knowledge of statistical packages (SPSS, CS-Pro, Epi-Info, and Excel).
-Experience in conducting surveys/assessments.
-Experience in using qualitative and quantitative monitoring tools, with experience in field-level sampling.
-2 years of experience in M&E and Accountability systems.
-Experience in food aid and health sector programming preferred.
-Detail-oriented with the ability to produce reports of good quality.
-Ability to speak local languages.
-Communicates with integrity to different stakeholders.
-Independent, able to work with minimum supervision & willing to be based in the field.
-Good contextual knowledge of local community and social/cultural constraints, realities, and organizational relationships.
-Inspires trust within/outside of the organization, open to internal and external feedback.