The Accountability, Monitoring, and Evaluation Field Facilitator play a crucial role in operationalizing accountability and monitoring functions in the assigned district. This position integrates field-level operations of monitoring and accountability, including field-level enumeration and data entry under the project monitoring framework. The role involves consolidating monitoring and accountability information at the field level for local operations and decision-making. Additionally, it includes relationship development with communities, facilitating and promoting their needs and rights, representing the community to the organization, implementing feedback and complaints systems, providing support to government/interagency coordination, and ensuring compliance with donor and international standards.
Duties and Responsibilities
Technical Programme Assistance: -Develop monthly work plans in collaboration with the Accountability, Monitoring, and Evaluation Officer. -Lead the implementation of complaints and response systems, ensuring smooth operation. -Participate in baseline, mid-term, and end-of-term evaluations of programs. -Monitor project implementation and progress using various data collection approaches. -Compile, record, and file field-level data from monitoring tools and accountability systems. -Provide field-level training and quality assurance for information required from other stakeholders. -Assist with data analysis and report writing. -Prepare informative field reports, identify shortcomings, and make relevant recommendations. -Be aware of all other services offered in the district for referral purposes.
Collaboration: -Immediately raise sensitive or important complaints with the District coordinator and HAE officer. -Strategize with AM&E officers to formulate solutions to operational challenges. -Work together with the district and ADP teams to operationalize Accountability and monitoring functions and systems.
Documentation and Reporting: -Ensure timely preparation of weekly/monthly reports and submit them to the A, M&E Officer and Commodities Officer. -Properly maintain documentation of project progress and impact. -Develop and share impact and change stories. -Document incidences and report any threatening the success of the district programs.
Knowledge and Relations Building: -Ensure beneficiaries are treated with respect and dignity. -Expand technical knowledge of monitoring and evaluation standards and initiatives. -Serve as a resource person, providing best practice expertise to the district field staff. -Convey up-to-date information and resources for minimum standards for monitoring and evaluation. -Understand and convey the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good -Enough Guide, Sphere Standard, and WV Zimbabwe accountability guidelines.
Qualifications and Experience
-A diploma in AME, Development Studies, or another relevant field; a degree is an added advantage. -Working knowledge of statistical packages (SPSS, CS-Pro, Epi-Info, and Excel). -Experience in conducting surveys/assessments. -Experience in using qualitative and quantitative monitoring tools, with experience in field-level sampling. -2 years of experience in M&E and Accountability systems. -Experience in food aid and health sector programming preferred. -Detail-oriented with the ability to produce reports of good quality. -Ability to speak local languages. -Communicates with integrity to different stakeholders. -Independent, able to work with minimum supervision & willing to be based in the field. -Good contextual knowledge of local community and social/cultural constraints, realities, and organizational relationships. -Inspires trust within/outside of the organization, open to internal and external feedback.
