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Waiter
A local company
Job Type
Full Time
Location
Zimbabwe
Description :
Cafe Espresso : A chain of restaurants in Harare, Vic Falls , Marondera , Lusaka and Livingstone is urgently looking for
vibrant
competent
efficient
Staff who can deliver under minimal supervision.
WE ARE URGENTLY LOOKING FOR :
Waiters or Waitresses are responsible for taking orders and serving food and beverages to guests. They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.
Responsibilities
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredi-ents or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
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