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TOLLING MANAGER

Posted in Accounting, Auditing, Business Studies, Economics, Finance

ZINARA

Job Type

Full Time

Location

Zimbabwe

Description :



JOB ADVERT

Applications are invited from suitably qualified candidates to fill the following post:

TOLLING MANAGER


MAIN PURPOSE OF THE JOB

Reporting to the Head of Revenue Operations.

-The position exists to manage and coordinate tolling systems, processes, and procedures to ensure efficient and effective revenue collection and assurance in a timely, complete, and accurate manner via a team of highly dedicated and motivated tolling revenue collectors.

- The incumbent will ensure that tolling revenue is fully accounted for in a transparent manner whilst upholding professional standards and work ethics in compliance with the law for win-win stakeholder outcomes.



DUTIES AND RESPONSIBILITIES:

- Establish efficient and effective tolling revenue collection systems and operational procedures to ensure flawless revenue collection process


- Devise banking procedures and establish functional working relationships with banks to ensure safekeeping and banking of collected revenues.


- Provide statistical tolling revenue information and analysis for management decision making.


- Maintain all toll booths and plazas operationally functional to avoid disruption of operations


- Ensure all toll operations are following applicable laws, policies, and operational procedures.


- Participate in coming up with allocations in the budget formulation process to ensure adequate resource allocation for the department.


- Liaise with Internal Audit on toll collection functions and manage follow up actions to identify and resolve discrepancies to ensure funds accountability.


- Leads adherence to laid down internal controls and systems to avoid any financial loses


- Attend to toll customer complaints or suggestions for superior customer service.

- Manage staff motivation, performance appraisal and discipline to ensure a highly dedicated tolling workforce


- Liaise with all stakeholders such as system vendors, service providers, banks, police and motorists to ensure win-win stakeholder outcomes.


- Maintain Tolling booths hygiene and housekeeping standards


- Come up with initiatives to improve customer experience at Tolling Points

Work/Educational Requirements

EDUCATION, PROFESSIONAL QUALIFICATIONS AND WORK EXPERIENCE

- Commercial Degree in Accounting, Banking, Business Studies or equivalent

- Relevant Professional Diploma Master of Business Administration or equivalent

- Proficiency in financial control systems, analysis, and design 5 years Tolling or Banking Management Systems experience of which 3 should have been at Senior Officer or Managerial level


- Outstanding ICT and interpersonal skills

- Unquestionable Integrity


- Be prepared to travel extensively visiting Toll Plazas across the country


- Clean Class 4 Drivers Licence







To apply

Written applications including CVs and certified copies of certificates should be submitted not later than Friday 29 January 2021 to:




Director Administration & Human Resources Zimbabwe National Road Administration 489 Runiville, Glenroy Crescent,


Highlands,


Harare




NB: Candidates outside Harare can lodge their applications at the nearest ZINARA provincial office


Job Deadline : 2021-01-29




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