ICT TECHNICIAN x 1 at CUT

Chinhoyi University of Technology (CUT)

ICT TECHNICIAN (1 Post)

Person Specification

Reports to Technical Services Manager

Requirements

• Applicants must have at least (5) ‘O’ level passes including English language and Mathematics and a Diploma in Telecommunications or related field.
• CCNA certification or CCNA 1-4 module certificates are an added advantage.
• Two years working experience supporting PABX and VOIP systems is a requirement.
• Candidates should have exceptional understanding of LAN/WAN technologies and configuration.
• Applicants should have working experience in the Information, Communication Technology (ICT) field and knowledge of Windows and Linux server administration.
• Applicants should possess a solid understanding of VOIP technologies.

Duties and responsibilities

• Installing, configuring and supporting new hardware and software infrastructure for VOIP system and voicemail systems;
• Telephone Network troubleshooting;
• Liaising with external suppliers and servicing and repairing of Telephone handsets;
• Verifying service by testing circuits, equipment and identifying, correcting, or escalating problems;
• Documenting network by labelling cables and recording configuration diagrams and specifications;
• Maintaining VOIP network by troubleshooting and repairing outages timeously;
• Performing configuration of routers, switches and VOIP gateways;
• Performing any other duties as assigned by the Head of Department