Deadline: 15 January 2021

Job Ref: SOS/3/12

Working location: Harare Zimbabwe

Direct Supervisor: National Director

Region: East and Southern Africa (ESAF)

Context of the position

Established in 1949, SOS Children's Villages International (CVI) is a dynamic, international social development organization working globally to meet the needs and protect the interests and rights of children without parental care and those who are at the risk of losing it.

SOS Children's Villages Association of Zimbabwe is a member of SOS International - a worldwide children's social welfare organisation, providing vulnerable children without homes with a family home and educational opportunities as well as strengthening families to reduce poverty. SOS Children's Villages Zimbabwe has established Community Outreach Programmes around the country. The Programme aims to assist and support children in difficult circumstances, in particular, families headed by a child, a grandparent, or by a single parent. The Organisation works as a development partner with communities and the local authorities and seeks to address gender issues in these situations.

Mission of the position

The Human Resources & Organizational Development Manager is primarily responsible for leading the strategic function of human resource (HR) management within the National Association (NA). The role supports the SOS CV Zimbabwe mission and goals through effectively aligned HR/OD strategy, policy, procedure, and systems and brings about organizational effectiveness and positive changes through appropriate organization development and HR interventions. The role covers all the Human Resources Generalist functions. As a member of the National Management Team, the Human Resources & Organisational Development Manager contributes to the development of SOS Children's Villages Zimbabwe strategies and operations. S/He works closely with the management and the various national functions in providing HR technical and strategic advice on how to achieve operational efficiency.

Key performance areas and main responsibilities

Human Resources /Organizational Development Strategy, Policy, and Systems: Provide leadership in the development, promotion, and implementation of HR Strategy/policy that guides staff behavior; Prepare department's Annual Plan & Budget to complement HR/OD strategy and policy; Conducts periodic organizational diagnostic surveys to identify system, structural gaps and recommend appropriate OD/ HRD interventions; Build and promote leadership and managerial competencies of HR/OD staff by assigning higher-level responsibilities as and when needed; Review and benchmarks SOS CV Zimbabwe HR/OD Policy for necessary alignment in line with changes in the global HR/OD framework and emerging organizational and strategic needs.

Workforce Planning, Recruitment, and Selection: Establish the HR needs for the organization in consultation with the ND, NO Functional Heads, and Programme Location Heads; Leads workforce reviews, development, and planning processes, as well as the development of HR strategies and objectives for the National Association; Develops and delivers plans and processes for Talent acquisition, including induction and orientation; Manages talent acquisition and retention.

Compensation and Benefits: Design, implement, and manage salary classification and compensation programs; Develop and review job descriptions for various positions; determine appropriate base pay for all grades and compensation benchmarks.

Staff Performance Management: Manage core Performance Management and feedback processes; Develop manager capability on employing these processes to obtain results; Ensure accurate and written job descriptions with clear job accountabilities reporting lines and career paths; Works with line managers to implement performance improvement plans; Promotes a performance culture within the organization.

Training and Development: Support the professional development of all staff, including strengthening capacity, building skills, and delegating authority to support professional growth; Develop Learning and Development plans and programs; organize training sessions, workshops, and activities across the National Association; Manage the approved Learning and Development budget, ensuring all operational activities are conducted within the approved budget; Seeks/produces reports after every training event to be utilized as references when assessing the effects of training and in following up after-training needs; Provide coaching, mentoring and opportunities for staff growth and career plans.

Employee Relations: Consults and provides advisory services on talent management, performance management, conflict resolution, disciplinary and grievance handling, and other areas of employee relations to line managers.

Compliance with Labour laws and global HR / OD Guidelines: Review and update HR/OD Policy to ensure consistent implementation, interpretation, communication, and compliance; Review current policy practices, interpretation, and compliance ensuring good participation of staff teams, Management and the Board of Trustees; Advises the National Director on major changes in HR policy and ensures compliance and alignment with both SOS-KDI policies as well as the Zimbabwe Labour Laws.

Other Responsibilities: Works with the National Director to develop and facilitate corporate functions such as organization-wide meetings and the whole working of the National Office setup and operations; Supervise the preparation of department's reports, staff update and monthly update.

Person Specifications

Bachelor’s degree in any of the following disciplines: Human Resource Management, Social Sciences, Business Management or equivalent qualification from a recognized institution; A advanced qualification / Masters in any of the following disciplines Human Resource Management, Industrial / Organisational Psychology or equivalent from a recognized institution is prerequisite; At least over 8 Years managerial experience with 5 years in a senior portfolio role; Proficiency in Microsoft office package; Previous experience working in international organization/INGO is prerequisite; Cross-cultural experience, understanding and sensitivity; Excellent organizational, analytical and time management skills; Ability to work in a team/independently; Knowledge of local labour laws and regulations; Ability to demonstrate good judgment and maintain confidentiality and discretion; The candidate should be an all-rounded individual with a passion for working with children and youth, with strong advocacy skills, excellent communication.