Our company is looking for an E-Commerce & Marketing Associate to join our online marketing and sales team. Our ideal applicant is organized enough to manage our online inventory and creative enough to help design social media campaigns to increase our digital sales. You will optimize our campaigns using marketing and SEO strategies and measure how much they increase web traffic by using analytics tools. While we prefer applicants who have a bachelor's degree, it is more important that you have some experience managing a digital store or inventory of products. The work of an outstanding e-commerce Associate will ultimately lead to increases in revenue.

E-Commerce & Marketing Associate Duties and Responsibilities

• Manage our online inventory
• Develop campaigns to increase digital sales
• Optimize paid advertising campaigns using SEO and other tools
• Help manage our online marketing presence, including on social media platforms
• Monitor changes in website traffic or increases in sales
• Assist with forming our company's overall digital marketing strategy
• Manage the day-to-day tasks related to the online shop, including daily sales reporting, checking orders etc.
• Product data management – ensuring all product descriptions, renders and other product information is up-to-date and that the prices are correct.
• Listing new products on the website.
• Overall management of e-commerce stock – plan and maintain a sufficient stock holding, forecasting etc.
• Maintaining the general website content – uploading pages, website FAQs etc.
• Work with Marketing Manager to plan and implement strategies to ensure profitability and meet sales targets.
• Work with the social and digital marketer as well as the rest of the marketing team to drive traffic, plan promotions and increase revenue.
• Design and prepare monthly reports on e-commerce/website metrics (Web Analytics – monitor and measure site performance, report on product sales etc.)
• Customer service – daily communication with customers to answer and resolve customer queries.
• Work closely with web development and technical teams to assist with website improvements.
• Daily communication with third-party service providers (couriers, warehouse, loyalty and rewards partner etc.).
• Budget for e-commerce expenditures.
• Collaborate with graphic designer and other team members to plan and create biweekly newsletters.
• Proofread marketing content to ensure spelling, grammar, and scientific correctness.
• Creating content for website and newsletters.

E-Commerce & Marketing Associate Requirements and Qualifications

• Bachelor's degree in IT or Marketing (preferred)
• Experience managing digital product inventory
• Experience using web analytics and optimization tools
• Analytical skills
• Communication skills
• Experience with Shopify, WooCommerce or similar.
• Experience in product lifecycle management, preferably in e-commerce or lead generation.
• Passion for product development with extraordinary attention to detail
• Experience working with cross-functional teams
• Able to identify and implement experiments and AB tests.
• Experience in using data and metrics in decision making
• Strong written, visual, and oral communication skills
• Comfortable engaging with senior stakeholders
• Experience within financial services or fintech is beneficial