Menu
In as much as we take effort and due diligence to confirm the authenticity of the vacancies we post here for jobs in , at this moment, our methods are not fool proof. We urge you not to pay any money for any job offers. iHarare Jobs take no responsibility for any loss of financial value. Please be cautious!
Business Performance Supervisor (Grade C6)
Posted in Business
2 years ago
Description :
3 Positions
•Highlands Host
•Highlands RLUs
•Avondale RLUs
The incumbent will be responsible to the Area Business
Manager.
Basic Function
Responsible for coordinating Exchange area activities to
maximize Client experience acquisition, churn reduction
and business profitability through efficient and effective
maintenance of network elements.
Major activities of the job
•Identifies current and prospective sales opportunities
on existing, new markets and develops sales forecasts,
financial objectives and business plans for the Exchange
area.
•Maintains access network elements and attends to faults
in the shortest possible time ensuring that installation
standards are maintained.
•Analyzes competitor activities within the Exchange area
and recommend counter strategies to the Area Business
Manager.
•Enhances TelOne brand visibility through exhibitions,
presentations and participation in social events within
the Exchange area.
•Adopts lean management practices for corrective and
preventive maintenance tasks taken to address customer
complaints within the Exchange area.
•Forecasts annual Exchange area revenue and costs as
input for the Region’s annual budget.
•Coordinates Sales, Debt Collection and network
maintenance operational aspects of the Exchange area
to achieve high productivity levels.
•Analyses post bill reports to assess impact of sales
initiatives/strategies towards exchange area business
growth.
•Identifies training needs requirements for staff as and
when necessary.
•Nurtures a desirable work culture conducive for high
productivity at the workplace.
•Attends to staff welfare issues / grievances and proffer
solutions or mitigations within the prescribed timelines.
•Identify areas for Customer Financed Projects and work
with the Area Business Manager to engage residents,
develop and implement an appropriate solution for the
community.
•Complete all related tasks as and when required.
Qualifications and Experience
•A Bachelor’s Degree in Electrical/Electronic Engineering,
Telecommunications, Information Systems, Computer
Science, Business Studies, Economics or Marketing.
•City & Guilds FTC / Advanced Technician Diploma /
Business Studies Higher Diploma
•Minimum of 3 years’ relevant experience.
Competencies
•Have strong technical and analytical skills.
•Good interpersonal skills with employees and
stakeholders at all levels.
•A strategic thinker.
•Good understanding of operations
and maintenance of the ICT industry
To apply
If you wish to be considered for the above posts, please apply using the following link http://careers.telone.co.zw/ not later than 16 April 2021.
If you encounter any application challenges on the platform, please contact our Human Resources team on careerssupport@telone.co.zw Hard copy applications will NOT be
accepted.
Please note that Canvassing will disqualify applicants and communication will be made to shortlisted candidates only
Related Jobs