VACANCY

Branch Manager

Location: Harare, Zimbabwe

Deadline: 21 January 2022

ABOUT INVICTUS FITNESS

Invictus Fitness is a is a multi-faceted health & fitness consultancy that provides full-service fitness training. We operate a state-of-the-art Gym facility in Harare and also deliver health & fitness services to clients’ homes and businesses in surrounding areas

POSITION SUMMARY

The Fitness Manager will oversee the daily operations of Invictus Fitness Center, coordinates clients for all trainers, floor staff and any other special programming. The Fitness Center Manager will be an active participant in the implementation of sales strategies and help build awareness around our brand and increase stakeholder engagement. He/she will enforce the policies and procedures of the Fitness Center, address any building/equipment issues. The Fitness Center Manager must be a productive team player with varied expertise in the areas of health, wellness, fitness and business management.

ABOUT THE ROLE

Main Responsibilities

• Oversee the daily operations of Invictus Fitness Center including but not limited to opening and preparation, enforcement of policies, procedures and standards, budgeting and managing the gym facilities etc.

• Plan and organise the range and mix of fitness programmes to be offered at the center

• Manage and supervise fitness center staff including hiring, training, payroll, and scheduling

• Oversee the use, care, operation, maintenance, and record-keeping of all fitness equipment

• Manage and maintain patron usage records

• Motivate the team to achieve key metrics

• Coordinate gym scheduling and supervise staff

• Provide support for events and staff, including coaches as needed

• Comply with all standards, policies and guidelines of the Fitness Center

• Provide service excellence through courteous, informed, accessible and professional engagement

• Organise publicity to promote the gym facility and attract clients

• Manage the end-to-end customer experience; engaging customers and generating leads

• Perform other duties as assigned

ABOUT YOU

Who are we looking for?

Below are some key points about you to consider for your application:

• A Bachelor’s degree and two (2) years of closely related work experience is required or a combination of completed education and closely related work experience equal to five (5) years is required

• A background in athletics, sports, sports management and/or business management with gym/fitness center experience are preferred

• A highly motivated team-player with the ability to deliver a high level of interactive customer service, develop and maintain collaborative relationships, communicate effectively, as well as proactively solve problems

• The ability to work flexible hours is required