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Apprentice Customer Service Officer (Carephones)

Posted in Apprentice

A local company

Job Type

Full Time



Description :


We’re Kirklees – Earn Learn and Build a Career

This is a training contract for up to 18 months.

If you are looking for hands-on experience and learning on the job then an apprenticeship could be the right route for you. We are committed to recruiting a diverse workforce to reflect our local communities.

We offer high quality apprenticeships helping you to gain a professionally recognised qualification, coaching and mentoring along with wellbeing support and staff benefits. Everything you need to look forward to a very bright future ahead.

We have exciting opportunities for people who are enthusiastic, hard-working and interested in a career to make a difference to our local residents.

You will work as an Apprentice and will be required to complete a training programme that will cover all aspects of the role and will be delivered through blended learning by a registered training provider.

The Care phones team installs a range of assistive technologies to support people to live independently in their own home. The equipment can be linked to the control centre so people can request help or sensors alert us to a problem such as a smoke alarm going off, someone has not taken their medication or someone vulnerable is leaving their property. The call handlers arrange appropriate support, re-assurance or response to all calls received.

To apply

If you require further information about the role please contact Joanne Jones on 01484 221000 or email

Please Read The Documents Under ‘Important Information’ These Are

The Job Profile - this will tell you more about the role and any specific requirements you need to meet.

Guidance Notes - this will provide you with information and tips regarding the Application Process.

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