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Account Manager
Posted in Accounting
3 years ago
Description :
Primary Purpose
Account Manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients.
Responsibilities
- Carry on the entire sales cycle from initial customer engagement to closed sales.
- Prospect for potential customers using various methods (i.e. on face to face meetings, by networking, by calls).
- Conduct daily transactional requirements such as product quotes and order entry.
- Address and overcome service or delivery issues by taking action, problem solving, and clear communication to customers.
- Liaise with customers about their business challenges and requirements.
- Create and deliver proposals and presentations to customer’s decision makers.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Work with technical staff where required to address customer requirements.
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
- Establish relationships with key decision makers within your accounts.
- Relevant tertiary and professional qualification and a proven record in sale/markerting experience.
- Strong analytical, organizational, and written/verbal communications skills
- 2+ years experience in similar sales roles.
To apply
To Apply
Please send your CV to:
hr@procommgroup.com
NB: Applications close on the 21st of September 2020
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