single candidate

Customer Liaison Officer

Croco Motors

Expires: 20 Nov 2023

Full Time

Harare Province

Sales And Marketing

job Description

Croco Motors is currently seeking applications from qualified and enthusiastic individuals to fill the position of Customer Liaison Officer within our dynamic Group.

Duties and Responsibilities

1. Build Customer Confidence: Ensure professional performance and an exceptional commitment to customer care, creating outstanding confidence in the services offered by the company.

2. First Point of Contact: Serve as the first point of contact between the organization and customers, fostering accessibility and positive interactions.

3. Product and Service Awareness: Enhance customer awareness of all products and services through professional presentations and demonstrations.

4. Business Promotion: Promote and prospect the business with confidence and commitment, identifying and exploiting new business opportunities.

5. Sales Optimization: Maximize profitability by professionally selling products, services, and repair work tailored to customer needs.

6. Client Visits: Conduct client visits and maintain regular contact with customers, ensuring they receive necessary support.

7. Feedback Mechanism: Provide constant feedback to customers through email, phone calls, or in-person interactions.

8. Customer Satisfaction Monitoring: Monitor customer feedback to gauge satisfaction with company products and services.

9. Reputation Enhancement: Enhance the reputation of the business in every interaction with others.

10. Market Intelligence: Gather market intelligence to stay informed about industry trends and opportunities.

11. Stakeholder Liaison: Maintain good liaison with all stakeholders to ensure effective communication and collaboration.

12. Reporting: Prepare reports as requested to keep the management informed about key activities and performance metrics.

Qualifications and Experience

1. A Marketing qualification.
2. Technical know-how will be an added advantage.
3. Must possess a class 4 driver’s license.
4. Excellent administrative skills.
5. Self-driven with strong decision-making abilities.
6. Good communication and interpersonal skills.
7. Ability to work under pressure.

How to Apply

Interested and qualified candidates should submit their applications to the Human Resources Department via email at [email protected] no later than Monday, November 20, 2023. Please indicate the job title in the email subject line.

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Job overview

  • Location

    Harare Province

  • Job Type

    Full Time

  • Expiry Date

    20 Nov 2023

  • Date Posted

    15 Nov 2023