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Franchise Operations Manager- Clean City

Posted in ,

Econet Wireless

Job Type

Full Time



Description :

Job Purpose

Aggressively grow and manage identified franchisees under Clean City in the area of waste management. Research and follow up new business opportunities in the waste management space and simultaneously capacitate the franchisees for them to be able to exploit these new opportunities accordingly. Oversee the development and streamlining of operational efficiencies for the Clean City franchisee network in order to capacitate swift growth of the franchisees

Qualifications and Experience

• 3 Advanced Level passes
• A Business Management degree or any relevant degree.
• 2 – 4 years’ experience in a similar or related environment and one of which should be in a supervisory position
• Working knowledge of, franchisees, digital and e-commerce products


Key Result Areas

• Collaborate with General Manager to define the Franchise strategy, manage the requirements gathering and align the product roadmap
• Define key financial and solution performance indicators and implement measurement, analytics, and reporting methods
• Identifies gaps and constraints in achieving the planned objectives and recommends policies, promotions and budgets to cover the gaps. Consolidates performance against set targets guided by KPIs and metrics
• Monitors competitor activities and initiates activities which give business competitive edge
• Maps Franchisee distribution across different territories and targeted marketing plan for Franchisee or customers
• Prepares and makes presentations to prospective Franchisees and partners
• Sets performance standards for Operations and Franchisee Management Support and reviews periodically (monthly, quarterly and annually)
• Carries out on going evaluation of staff, identifies performance strengths and deficiencies, and arranges for necessary action (for example further on the job training)
• Coordinates and implementation of Franchisee training and standards
• Monitors Franchisee efficiency and effectiveness
• Coordinate rapid, smooth, and successfully iterative Clean City product launches while managing specialists in Technical, product, design and marketing
• Assess competitive landscape in the Waste Management industry for emerging opportunities in areas of responsibility and work with Franchisees to assess partnerships and licensing opportunities
• Sets corporate engagement terms to ensure business growth and reduce default risk.
• Adopts best practices from allocated category and internally as agreed with General Manager
• Develop a franchisable and scalable franchisee model that can be replicated across different operating regions in the area of waste management



How to apply

Please Click HERE

Closing date: 2019/05/23

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