single candidate

Contact Center Agent at CBZ Holdings

CBZ Holdings Limited

Expires: 29 Nov 2023

Full Time

Harare

Customer Service

job Description

CBZ Holdings Limited is offering an exciting career opportunity for a Contact Center Agent position within its Contact Centre Department. If you are eager to join a team of dynamic and passionate professionals, this is your chance!

Duties and Responsibilities

-Handling both Inbound and Outbound contacts effectively.
-Evaluating client challenges and providing logical and lasting solutions.
-Delivering courteous and professional support to customers on our digital platforms.
-Participating in Outbound sales and Client Experience campaigns as assigned.
-Representing the Group at exhibitions/events to generate sales opportunities.

Qualifications and Experience

-A minimum of 2 years of experience in Marketing, Contact Centre, or Customer Service environments.
-A degree in Marketing, Business Studies, or an equivalent field.
-Possession of professional qualifications such as CIM/IMM will be considered an added advantage.
-Proficient in computer literacy with familiarity with the Group's products.
-Excellent communication skills with the ability to relate to individuals at all levels.

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    29 Nov 2023

  • Date Posted

    23 Nov 2023