Duties and Responsibilities

1. Build Customer Confidence: Ensure professional performance and an exceptional commitment to customer care, creating outstanding confidence in the services offered by the company.

2. First Point of Contact: Serve as the first point of contact between the organization and customers, fostering accessibility and positive interactions.

3. Product and Service Awareness: Enhance customer awareness of all products and services through professional presentations and demonstrations.

4. Business Promotion: Promote and prospect the business with confidence and commitment, identifying and exploiting new business opportunities.

5. Sales Optimization: Maximize profitability by professionally selling products, services, and repair work tailored to customer needs.

6. Client Visits: Conduct client visits and maintain regular contact with customers, ensuring they receive necessary support.

7. Feedback Mechanism: Provide constant feedback to customers through email, phone calls, or in-person interactions.

8. Customer Satisfaction Monitoring: Monitor customer feedback to gauge satisfaction with company products and services.

9. Reputation Enhancement: Enhance the reputation of the business in every interaction with others.

10. Market Intelligence: Gather market intelligence to stay informed about industry trends and opportunities.

11. Stakeholder Liaison: Maintain good liaison with all stakeholders to ensure effective communication and collaboration.

12. Reporting: Prepare reports as requested to keep the management informed about key activities and performance metrics.