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KP Supervisors x 5
Hands of Hope Organization
153 Kwame Nkurumah Avenue, Corner 7th Street, Harare
We are looking for a qualified supervisor to oversee EPMs and manage the mobilisation team of our districts. Our ideal candidate has solid experience as a supervisor and is able to handle stressful situations. This position also requires team management skills and a problem-solving attitude. Further training in management or administration would be a bonus. Ultimately, you should be able to ensure smooth KP mobilisation operations at our districts through day-to-day management and long term planning.
Schedule meetings at District level; Flexible to travel around various districts to exchange ideas; Assign EPMs on errands; Ensure operational standards are met; Provide reports on productivity, quality and client service metrics; Ensure all EPMs follow policies and procedures; Train new team members; Evaluate EPMs’ performance; Handle complaints or other issues; Establish a compassionate environment by providing psychological support to clients, family and friends; Keep records of all activities in the district
Proven work experience as a supervisor; In-depth knowledge of KP mobilization procedures; Thorough knowledge of legal regulations and best practices in healthcare; Team management skills; Great communication and people skills; Excellent organizational and problem-solving skills; BSc or diploma in management; training in healthcare administration is a plus
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