Information Management Assistant - REPOST at US EMBASSY IN ZIMBABWE

Duties and Responsibilities

The IMA is the is the main point of contact for all classified pouch needs and may serve as backup to the IPO and IMS in the IPC. The incumbent will need superior customer service skills, the ability to lift heavy packages, some logistics management experience. The incumbent must be able to lift 50 pounds. The position is full time, and occasional after-hours, weekend or holiday work may be required.

Qualifications and Experience

EXPERIENCE: One year of experience in logistics, mailroom operations or as a security escort is required and one year of customer service experience is required.

JOB KNOWLEDGE: General understanding of basic pouch, mail and logistical topics, critical thinking, ability to make independent decisions, as well as fundamental customer service and user-level IT knowledge.

Education Requirements: Completion of secondary schooling (High School) is required.

Evaluations:
LANGUAGE: English: Level 4 - Fluent; speaking/reading/writing, may include the ability to translate

SKILLS AND ABILITIES: Good communication skills and attention to detail. Basic computer proficiency in a workplace setting, including the ability to use office automation software, compose professional and responsive emails and manage files and records. Must be able to lift 50 pounds and routinely move, drag, lift and pack items to/from bags and containers.