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Customer Service Agent

Posted in

Maersk Line

Company Website

Job Type

Full Time




Tunsgate Office Park 30 Tungsgate Road Mount Pleasant Harare Zimbabwe

Description :

Do you want to join an industry with a profound impact on the lives of millions of people globally?
If you thrive working with others, have a can-do attitude and have the ambition and passion to excel, the Maersk Line can offer you the perfect opportunity to build a long-term, varied and meaningful career in an international environment.
Is this how you imagine the next step in your global career?

We offer

– A challenging and rewarding opportunity where we will provide you with the framework to build a long-term career in the global trade and transportation industry
– Build your knowledge from working with world-class experts within the shipping and business fields
– Build a global network that you can leverage in your future interactions to enable collaboration and career
– Be significantly exposed to high level leaders to ensure that theoretical insights are continuously linked to concrete business challenges
– Become part of a diverse team where we play to win and ‘we’ always comes before ‘I’.

What we expect from you:

– Do your absolute best together with your colleagues to execute strategies to reach the business objectives of your team
– Steer your career. Your core support team will empower you to be the captain of your career on the journey of personal growth
– Join a team of colleagues who have robust functional acumen, strong insight, informed opinions and passion for the dynamics behind global trade
– You will be the face of the company in front of customers while handling their queries & issues
– Ensure customer satisfaction through high quality, positive customer experience and a smooth execution of the end to end shipment life cycle
– Act as a key contact and build strong and sustainable relationship with external & internal stakeholders including Commercial team and Global Service Center for handover of business terms and conditions agreed
– Ensure all relevant products and services are proposed to the customer to maximize Maersk Line profitability
– Develop strong understanding of customers’ business drivers, needs and requirements.

Who are we looking for:

– Previous experience in shipping/logistics is an advantage but we very much welcome Graduates to apply
– Team player
– Self-driven and goal-oriented
– Able to work under pressure
– Strong interpersonal and communication skills
– Customer focused, proactive and Commercial career orientation
– Strong desire to pursue a long-term career in transport and logistics
– An excellent command of spoken and written English.


How to apply

To Apply Please Click Here

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