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Business Application Support Specialist

Posted in

FIRST MUTUAL holdings limited

Job Type

Full Time



Description :

The Business Application Support Specialist will provide business users with technical assistance and advice regarding the use of software applications and will also act as a liaison with users regarding the status of their requests. The incumbent will be reporting to the Business applications Support Manager.

The successful candidate will be responsible for the following

  • providing technical support for at least one business application through tracking and resolving all application problems and maintaining system data integrity.
  • managing all system activities for software upgrades, implementations and integration projects
  • developing project plans including schedules and resource requirements for upgrades and new implementations
  • analysing user requirements, procedures and problems to automate process or to improve existing computer systems
  • reviewing computer system capabilities and workflows and scheduling to determine program change
  •  coordinating application development

The Person

  • A first class degree in information Systems, Computer Sciences or Software Engineering
  • minimum of three years working experience in information Technology systems administration and management
  • relational database management and reporting tools
  • software testing
  • Microsoft certification  such as microsoft certified solutions expert (MCSE), microsoft certified solutions developer (MCSD) is desirable
  • application development experience in java, HTML and Web services required
  • self-starter and self-motivated
  • ability to work without close supervision
  • adaptive and able to work in a new environment

The ideal candidate must possess the following

  • degree in computer information system (CIS) computer science, software engineering or a related field
  • one or more of the following skills:
  • disk mirroring technology
  • MCITP or MCTS Certification in windows server 2003/2008
  • Network Certification
  • CCNA certification

At least 2 years experience in database management and networking

How to apply

candidates meeting the above criteria should forward their curriculum vitae and motivational letters to human resources via the following email address: Applications should be sent by and not later than Wednesday 29 May 2019 and should have the position being applied for in the subject line.  

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